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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edgar Gerardo Flores Hernandez

February 20, 2026

5  out of  5
rating by Edgar Gerardo Flores Hernandez
"Muy buena atencion y amabilidad, me gusto mucho su servicio"
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Scooter Glenn

February 19, 2026

5  out of  5
rating by Scooter Glenn
"I just wanna give a shout out to Sylvia and the team at Bruce Adorian State Farm. I have been with them for years now. They are top-notch agents and have a lot of experience. Bruce is an amazing leader and has led his team well. Thank all of you for helping me and my family with every situation that we have for insurance. Those families that are looking for an insurance provider look no further. They can help you accomplish all of your insurance needs."
We responded:
"Thank you so much for your kind words and your continued trust in our team at State Farm. It truly means a lot to us that you’ve chosen to stay with us over the years.

Sylvia will be especially grateful for the recognition…she genuinely cares about every family she serves, and I’m proud to have her on our team. Our goal has always been to be there for you not just when things are easy, but when it matters most.

We appreciate the opportunity to protect you and your family, and we’re always here whenever you need us."
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Gabriela Reyes

February 18, 2026

5  out of  5
rating by Gabriela Reyes
"Excelente servicio muy eficiente"
We responded:
"Thank you, Gabriela, for your kind words and for trusting us with your insurance needs at State Farm. We’re grateful for the opportunity to serve you, and I’m glad our team was able to provide efficient service and a great value.

We’re always here for you whenever you need us."
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Laurie Viehweg

February 17, 2026

5  out of  5
rating by Laurie Viehweg
""I can’t recommend this agency enough! After searching for an affordable rate, I was thrilled to find a great price here, but the real standout is the service. I love that it’s a local office and not a frustrating 1-800 number. Every time I call, I get to speak with the same agent who knows my history and helps me personally. They are incredibly patient and helpful—it’s rare to find that kind of personal touch these days!""
We responded:
"Laurie, thank you so much for your thoughtful review and for trusting our local State Farm agency. It means a lot to hear that you value the personal connection and consistency our team works hard to provide. We believe you deserve more than a 1-800 number—you deserve someone who knows you and is here when you need help.

We truly appreciate you and are grateful to have you as part of our agency family. Please don’t hesitate to reach out anytime, we’re always here for you."
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lleisel ibarra

February 17, 2026

5  out of  5
rating by lleisel ibarra
"Ya llevo dos años con State Farm con la atención de Eneida y es grandiosa siempre ha sido amable siempre es agradable siempre tiene la disponibilidad de ayudar es muy educada. Realmente te felicito Eneida. Sé que cada vez que te llamo y necesito una orientación o simplemente para hacer un pago, siempre, tu actitud es positiva, agradable."
We responded:
"Lleisel, thank you for your loyalty over the past two year…it truly means a lot to me personally. I’m especially grateful you recognized Eneida. She takes great pride in making sure every conversation is helpful, positive, and personal, and I’m glad you’ve experienced that consistently.

We appreciate your trust in our agency and are always here to support you whenever you need us."
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r Cube

February 12, 2026

5  out of  5
rating by r Cube
"Bruce and his entire team are top notch. We have all our insurance needs only through the Adorian State Farm agency. Anytime there is an issue, all we need is one phone call and the team is on it to get it fully fixed. They go above and beyond to ensure issue resolution and customer satisfaction. Bruce, Joe, Sylvia, Enedia, Owen and I hope I did not miss anyone - every single one of them are friendly, know their customer and know what needs to be done. Glad to have them as our friendly neighborhood agency and we wouldn't go anywhere else. Thank you Bruce and team !..... Rc"
We responded:
"Ram, thank you for taking the time to write this…it means a lot to me and the entire team. We work hard to be the kind of agency you only need to call once, and I’m glad that’s been your experience.
I especially appreciate you recognizing Joe, Sylvia, Eneida, and Owen by name. They genuinely care about our clients and take pride in making sure every issue is handled quickly and correctly. We don’t take your trust lightly, and it’s an honor to be your one-stop agency for all your insurance needs.

Thank you again for your loyalty and for allowing us to serve you. We’re always here when you need us."
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daniela camacho

February 6, 2026

5  out of  5
rating by daniela camacho
"Shoutout to Eneida, she is the best always . We been with you guys for a while and would never change. Easy and very convenient to work you you guys . Thank you"
We responded:
"Daniela, thank you so much for the kind words and for trusting us over the years. We truly appreciate your loyalty. Eneida takes a lot of pride in taking care of people, and I’m glad her service continues to make things easy and convenient for you. We’re grateful to have you as part of our agency family and look forward to being here for you whenever you need us."
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Gabriel Fernandez

January 12, 2026

5  out of  5
rating by Gabriel Fernandez
"Muy amables siempre pendientes de sus clientes para un mejor servicio gracias muchas Bendiciones."
We responded:
"Gracias por su confianza. Nos alegra saber que quedó contento con el precio y la atención. Siempre estamos aquí para servirle y ayudarle en lo que necesite."
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Laura Smith

December 17, 2025

5  out of  5
rating by Laura Smith
"What initially felt like an overwhelming process became simple and manageable thanks to Joe.

From our very first conversation, Joe demonstrated outstanding honesty, integrity, and professionalism. He was incredibly patient, kind, and thorough, taking the time to explain our options, answer every question, and make sure we truly understood our coverage.

Joe never rushed us or pushed unnecessary coverage. Instead, he focused on what was best for our family, ensuring we were properly protected moving forward. His transparency and genuine care gave us peace of mind during a time when trust mattered more than ever.

It’s rare to find someone who is not only extremely knowledgeable, but also compassionate and supportive. Joe went above and beyond, and we are so grateful to have him handling our auto and homeowners policies. We couldn’t recommend him more highly."
We responded:
"Laura, thank you so much for taking the time to share this. Your words truly mean a lot to us. Joe takes great pride in making sure our clients feel informed, respected, and confident in their coverage, and your experience reflects exactly what we strive for as an agency. We’re grateful you trusted us with your auto and homeowners insurance, and we’re always here for you and your family if you need anything. Thanks again for the recommendation!
"
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Steven Fine

December 15, 2025

5  out of  5
rating by Steven Fine
"Wonderful competence and response. Helped me navigate getting an NC license and tags. Provided also property insurance for my new home"
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Randall Curtiss

December 12, 2025

5  out of  5
rating by Randall Curtiss
"Joe Burgess has been amazing getting my family both home owners and now a new auto insurance policy. Highly recommended !"
We responded:
"Randall, thank you so much for the review! Joe does an excellent job taking care of families, and i am glad he could help you with your homeowners and auto insurance. We appreciate your trust and recommendation...welcome to our State Farm family. "
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VICTORIA MATHEWS

November 21, 2025

5  out of  5
rating by VICTORIA MATHEWS
"We have been clients since we moved to the area and we have always received fantastic service! Bruce and his team are all very friendly and knowledgeable. Eneida is always very helpful and quick to respond to our requests. We highly recommend Bruce Adorian and his team!"
We responded:
"Victoria, thank you for taking the time to share this! It means a lot to us. I’m grateful you’ve trusted our office since moving to the area, and I’m glad Eneida and the team continue to take great care of your family. We’re always here for you…thanks you again for the recommendation!"
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Tim George

November 19, 2025

4  out of  5
rating by Tim George
"Been with Bruce and his team for over 20 years, very happy with them"
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Jane Hwang

November 12, 2025

5  out of  5
rating by Jane Hwang
"After overpaying auto and homeowner’s insurance for years, I visited the office and had the pleasure of meeting Eneida. She not only provided better pricing but also was very professional, friendly and knowledgeable. She explained and went over the coverage clearly and made the switching process quick and easy. I left the office with the best customer service. I highly recommend them!"
We responded:
"Jane, we’re so glad you gave us the chance to earn your trust. Eneida takes pride in making insurance simple and switching easy. Welcome to our State Farm family!"
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Carolina Herbozo

November 3, 2025

5  out of  5
rating by Carolina Herbozo
"Eneida is very eficient and proactive, always offering prompt and effective solutions to support us! Thank you Eneida for your support"
We responded:
"Carolina, thank you so much for your kind words! Eneida truly goes above and beyond for our clients, and I know she’ll appreciate hearing this. We’re so glad to have your trust and thank you for the privilege to serve you. "
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Gerson Mejia

October 31, 2025

5  out of  5
rating by Gerson Mejia
"Eneida was amazing and made everything so easy and understanding. I really recommend anybody to come here and see her. Just awesome"
We responded:
"Thank you, Gerson! I’m so glad Eneida took great care of you, she’s fantastic at making insurance easy to understand. We appreciate your trust and kind words! — Bruce"
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Austin McKay

October 29, 2025

5  out of  5
rating by Austin McKay
"Amazing customer service as always, shoutout to Joe for giving my new truck a loving welcome into the policy!"
We responded:
"Thanks, Austin! Love hearing that Joe took great care of you and your new truck. We appreciate your loyalty and always enjoy helping you out! — Bruce"
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Katie Griswold Kaye

October 17, 2025

5  out of  5
rating by Katie Griswold Kaye
"Amazing old-fashioned service!!! With Bruce Adorian, getting insurance is a great experience as opposed to a head-ache trying to contact either a useless AI agent or a grumpy human agent on the phone. Bruce is professional and knowledgeable, dedicated to getting you the best insurance for your needs, and has a highly-rated product in State Farm. I can't imagine going to anyone else, not only was his customer service fantastic, but the price was good as well."
We responded:
"Katie, thank you so much! I believe insurance should be personal and stress-free, and I’m grateful you trusted me to guide you through the process. It means a lot to know you had a great experience and got the right coverage at a great price. I appreciate your confidence and I’m always here for you!"
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Paul Scrimgeour

October 13, 2025

5  out of  5
rating by Paul Scrimgeour
"I see I can only give a 5 star review as I feel Bruce Adorian, Owen Wilson, Christi Colquett, Deshon Wise, et al, deserve at least 10 stars. From the very beginning of my claim I knew I was in the best of good hands with State Farm as my agent assured me that the whole ordeal with be significant but that I really was in good hands and to reach out anytime. Some feel they can save money by using a on line toll free agent free policy, but if a claim becomes necessary having coverage with a local personal agent makes all the difference. To be honest, I do not know how I would have been able to handle this without the professional support of State Farm. Best regards, Paul Scrimgeour"
We responded:
"Paul, your words mean the world to our entire team…thank you for taking the time to share this. Going through a claim can be stressful, and I’m grateful that you felt supported every step of the way. Owen, Christi, Deshon, and the rest of our team work hard to make sure every client feels cared for like family, not just a policy number. We truly appreciate your trust in having a local State Farm agency on your side — that’s what we’re here for."
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Portillo

October 8, 2025

5  out of  5
rating by Portillo
"Excelente atención Muy amable la señorita Neida nos ayuda siempre en spañol con cualquier problema o pregunta con el ceguro ya sea de carro o de la casa 🏡 llevo más de 12 años con state farm y siempre me an tratado muy bien aquí en este local"
We responded:
"Muchas gracias por tus amables palabras y por confiar en nosotros durante más de 12 años! Nos alegra muchísimo saber que Neida siempre te ha brindado una atención excelente y te ha ayudado con cualquier duda o problema, ya sea con el seguro de carro o de la casa. Tu satisfacción es nuestra mayor motivación para seguir ofreciendo el mejor servicio. ¡Estamos aquí para lo que necesites!"
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Luis Olivo

October 2, 2025

5  out of  5
rating by Luis Olivo
"Excellent service Eneida Hernández"
We responded:
"Luis, thanks for the 5 stars! We’re glad Eneida delivered excellent service, we appreciate the privilege to serve you!"
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Luis Angel

October 1, 2025

5  out of  5
rating by Luis Angel
"One of the insurance agent team members, Eneida was her name was a great help. She made the whole process easy and fast outstanding service"
We responded:
"Luis, thank you for the 5-star review! We’re so glad Eneida was able to make the process easy and fast for you. We appreciate your trust in us!"
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Xiao Chen

September 26, 2025

5  out of  5
rating by Xiao Chen
"Owen has been providing the best customer experience for me. He went above and beyond to help me through my issue. When I was under pressure with an urgent request, he provided me with great service with patience, kindness, and genuine care. It’s truly rare to find this level of service anywhere else."
We responded:
"Xiao, thank you for sharing this! We’re so glad Owen delivered such great service when you needed it most. I’ll be sure he sees your kind words…feedback like this motivates our whole team to keep going above and beyond. THANK YOU so much for the privilege to serve you! "
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Kelly Kalb

September 13, 2025

5  out of  5
rating by Kelly Kalb
"Eneida was very helpful. She was responsive and professional."
We responded:
"Thanks, Kelly! We’re glad Eneida was able to help you so quickly and professionally. Grateful for the opportunity to serve and welcome to NC! "
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Juana Hernandez-lira

September 11, 2025

5  out of  5
rating by Juana Hernandez-lira
"Eneida always provides the best customer experience! She truly cares about her clients and always treats us with care and respect. Over all they are a great company and offer the best prices!"
We responded:
"Juana, thank you for the kind words! Eneida truly cares about her clients, and we’re so glad you feel that every time you work with her. We’re grateful to have you as part of our State Farm family!"