Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of VICTORIA MATHEWS

VICTORIA MATHEWS

November 21, 2025

5  out of  5
rating by VICTORIA MATHEWS
"We have been clients since we moved to the area and we have always received fantastic service! Bruce and his team are all very friendly and knowledgeable. Eneida is always very helpful and quick to respond to our requests. We highly recommend Bruce Adorian and his team!"
We responded:
"Victoria, thank you for taking the time to share this! It means a lot to us. I’m grateful you’ve trusted our office since moving to the area, and I’m glad Eneida and the team continue to take great care of your family. We’re always here for you…thanks you again for the recommendation!"
Profile photo of Tim George

Tim George

November 19, 2025

4  out of  5
rating by Tim George
"Been with Bruce and his team for over 20 years, very happy with them"
Profile photo of Jane Hwang

Jane Hwang

November 12, 2025

5  out of  5
rating by Jane Hwang
"After overpaying auto and homeowner’s insurance for years, I visited the office and had the pleasure of meeting Eneida. She not only provided better pricing but also was very professional, friendly and knowledgeable. She explained and went over the coverage clearly and made the switching process quick and easy. I left the office with the best customer service. I highly recommend them!"
We responded:
"Jane, we’re so glad you gave us the chance to earn your trust. Eneida takes pride in making insurance simple and switching easy. Welcome to our State Farm family!"
Profile photo of Carolina Herbozo

Carolina Herbozo

November 3, 2025

5  out of  5
rating by Carolina Herbozo
"Eneida is very eficient and proactive, always offering prompt and effective solutions to support us! Thank you Eneida for your support"
We responded:
"Carolina, thank you so much for your kind words! Eneida truly goes above and beyond for our clients, and I know she’ll appreciate hearing this. We’re so glad to have your trust and thank you for the privilege to serve you. "
Profile photo of Gerson Mejia

Gerson Mejia

October 31, 2025

5  out of  5
rating by Gerson Mejia
"Eneida was amazing and made everything so easy and understanding. I really recommend anybody to come here and see her. Just awesome"
We responded:
"Thank you, Gerson! I’m so glad Eneida took great care of you, she’s fantastic at making insurance easy to understand. We appreciate your trust and kind words! — Bruce"
Profile photo of Austin McKay

Austin McKay

October 29, 2025

5  out of  5
rating by Austin McKay
"Amazing customer service as always, shoutout to Joe for giving my new truck a loving welcome into the policy!"
We responded:
"Thanks, Austin! Love hearing that Joe took great care of you and your new truck. We appreciate your loyalty and always enjoy helping you out! — Bruce"
Profile photo of Katie Griswold Kaye

Katie Griswold Kaye

October 17, 2025

5  out of  5
rating by Katie Griswold Kaye
"Amazing old-fashioned service!!! With Bruce Adorian, getting insurance is a great experience as opposed to a head-ache trying to contact either a useless AI agent or a grumpy human agent on the phone. Bruce is professional and knowledgeable, dedicated to getting you the best insurance for your needs, and has a highly-rated product in State Farm. I can't imagine going to anyone else, not only was his customer service fantastic, but the price was good as well."
We responded:
"Katie, thank you so much! I believe insurance should be personal and stress-free, and I’m grateful you trusted me to guide you through the process. It means a lot to know you had a great experience and got the right coverage at a great price. I appreciate your confidence and I’m always here for you!"
Profile photo of Paul Scrimgeour

Paul Scrimgeour

October 13, 2025

5  out of  5
rating by Paul Scrimgeour
"I see I can only give a 5 star review as I feel Bruce Adorian, Owen Wilson, Christi Colquett, Deshon Wise, et al, deserve at least 10 stars. From the very beginning of my claim I knew I was in the best of good hands with State Farm as my agent assured me that the whole ordeal with be significant but that I really was in good hands and to reach out anytime. Some feel they can save money by using a on line toll free agent free policy, but if a claim becomes necessary having coverage with a local personal agent makes all the difference. To be honest, I do not know how I would have been able to handle this without the professional support of State Farm. Best regards, Paul Scrimgeour"
We responded:
"Paul, your words mean the world to our entire team…thank you for taking the time to share this. Going through a claim can be stressful, and I’m grateful that you felt supported every step of the way. Owen, Christi, Deshon, and the rest of our team work hard to make sure every client feels cared for like family, not just a policy number. We truly appreciate your trust in having a local State Farm agency on your side — that’s what we’re here for."
Profile photo of Portillo

Portillo

October 8, 2025

5  out of  5
rating by Portillo
"Excelente atención Muy amable la señorita Neida nos ayuda siempre en spañol con cualquier problema o pregunta con el ceguro ya sea de carro o de la casa 🏡 llevo más de 12 años con state farm y siempre me an tratado muy bien aquí en este local"
We responded:
"Muchas gracias por tus amables palabras y por confiar en nosotros durante más de 12 años! Nos alegra muchísimo saber que Neida siempre te ha brindado una atención excelente y te ha ayudado con cualquier duda o problema, ya sea con el seguro de carro o de la casa. Tu satisfacción es nuestra mayor motivación para seguir ofreciendo el mejor servicio. ¡Estamos aquí para lo que necesites!"
Profile photo of Luis Olivo

Luis Olivo

October 2, 2025

5  out of  5
rating by Luis Olivo
"Excellent service Eneida Hernández"
We responded:
"Luis, thanks for the 5 stars! We’re glad Eneida delivered excellent service, we appreciate the privilege to serve you!"
Profile photo of Luis Angel

Luis Angel

October 1, 2025

5  out of  5
rating by Luis Angel
"One of the insurance agent team members, Eneida was her name was a great help. She made the whole process easy and fast outstanding service"
We responded:
"Luis, thank you for the 5-star review! We’re so glad Eneida was able to make the process easy and fast for you. We appreciate your trust in us!"
Profile photo of Xiao Chen

Xiao Chen

September 26, 2025

5  out of  5
rating by Xiao Chen
"Owen has been providing the best customer experience for me. He went above and beyond to help me through my issue. When I was under pressure with an urgent request, he provided me with great service with patience, kindness, and genuine care. It’s truly rare to find this level of service anywhere else."
We responded:
"Xiao, thank you for sharing this! We’re so glad Owen delivered such great service when you needed it most. I’ll be sure he sees your kind words…feedback like this motivates our whole team to keep going above and beyond. THANK YOU so much for the privilege to serve you! "
Profile photo of Kelly Kalb

Kelly Kalb

September 13, 2025

5  out of  5
rating by Kelly Kalb
"Eneida was very helpful. She was responsive and professional."
We responded:
"Thanks, Kelly! We’re glad Eneida was able to help you so quickly and professionally. Grateful for the opportunity to serve and welcome to NC! "
Profile photo of Juana Hernandez-lira

Juana Hernandez-lira

September 11, 2025

5  out of  5
rating by Juana Hernandez-lira
"Eneida always provides the best customer experience! She truly cares about her clients and always treats us with care and respect. Over all they are a great company and offer the best prices!"
We responded:
"Juana, thank you for the kind words! Eneida truly cares about her clients, and we’re so glad you feel that every time you work with her. We’re grateful to have you as part of our State Farm family!"
Profile photo of George Reichert

George Reichert

September 9, 2025

5  out of  5
rating by George Reichert
"Great service. You know why I like the place? Because there are just good, kind people who work there. Bruce, Sylvia, Eneida and Owen always take care of my family and I."
We responded:
"George, thank you so much for your kind words! We’re grateful you trust us to take care of your family. Sylvia, Eneida, Owen, and I are lucky to work with people like you who make what we do meaningful every day. "
Profile photo of Simmi Farmah

Simmi Farmah

August 31, 2025

5  out of  5
rating by Simmi Farmah
"Very professional, knowledgeable and great to work with!"
Profile photo of Alejandra P Espinal

Alejandra P Espinal

August 28, 2025

5  out of  5
rating by Alejandra P Espinal
"Excelente comunicación y servicio, amo la manera como me ayudan en todo."
We responded:
"Thank you so much, Alejandra! We’re glad to hear our team was able to make everything clear and easy for you. Excellent communication and service are what we strive for with every client, and we’re grateful you chose us to help with your insurance needs. We look forward to being here for you anytime you need us!"
Profile photo of Yelitza Hernandez

Yelitza Hernandez

August 18, 2025

5  out of  5
rating by Yelitza Hernandez
"I changed my insurance over to State Farm and had an excellent experience. The process was quick, smooth, and stress free. Eneida was very friendly, explained everything clearly, and helped me find the right coverage!"
We responded:
"Thank you, Yelitza! We’re so glad Eneida made your switch to State Farm easy and stress-free. Clear explanations and finding the right coverage are exactly what we aim for, and we’re thrilled you had an excellent experience. Welcome to our agency family!"
Profile photo of Michelle Davey

Michelle Davey

August 12, 2025

5  out of  5
rating by Michelle Davey
"Easy to work with and explains things in a way so you understand what your covered for."
We responded:
"Michelle, thank you for the 5 stars! We’re glad we could make your coverage easy to understand and earn your trust with your auto and renter’s insurance."
Profile photo of Matthew Wasyluk

Matthew Wasyluk

August 11, 2025

5  out of  5
rating by Matthew Wasyluk
"Service on renter’s and auto insurance has been great, and all staff I’ve communicated with, especially Owen most recently, has been easy and quick."
We responded:
"Matthew, thank you for the 5-star review! We’re glad to hear you’ve had great service with your renters and auto insurance, and we’ll be sure to pass your kind words along to Owen. We appreciate you trusting our team!"
Profile photo of Juan Nunez

Juan Nunez

August 9, 2025

5  out of  5
rating by Juan Nunez
"Eneida Hernández has ven a tremendous help and everytime i have needed state farm services she is always there to answer my questions and help me in any case. Eneida Hernández es lo máximo de state farm"
We responded:
"Juan, thank you for sharing this! Eneida truly cares about every client she serves, and it means a lot to see her recognized. We’re grateful to have you as part of our State Farm family!"
Profile photo of Honorio Alvarez

Honorio Alvarez

August 7, 2025

5  out of  5
rating by Honorio Alvarez
"That was fast and effective, thanks"
We responded:
"Honorio, glad we could take care of you quickly! Thanks for trusting us with your insurance needs."
Profile photo of Jeff Southern

Jeff Southern

July 28, 2025

5  out of  5
rating by Jeff Southern
"Bruce and his Staff are as PROfessional as it gets!!! Bruce has not only helped me on a business level but also in a personal level. He’s the real deal and has surrounded himself with genuine talent. Keep grinding “like a good neighbor”"
We responded:
"Jeff — I appreciate your kind words and your trust. It means a lot coming from someone who knows the value of strong business relationships. We take pride in delivering results and building partnerships that last. Grateful to be in your corner and honored to serve you and the family!"
Profile photo of Nick Dettmer

Nick Dettmer

July 25, 2025

5  out of  5
rating by Nick Dettmer
"Joe Burgess was incredible helpful and swift when he drew up a rental insurance policy for me!"
We responded:
" ⸻ Nick, thanks for the 5-star review! We’re glad Joe took great care of you and made the process quick and easy. We are honored to serve you and we are here whenever you need us!"
Profile photo of RenHao Lu

RenHao Lu

July 24, 2025

5  out of  5
rating by RenHao Lu
"I really appreciate Owen Wilson from here to handle my questions and request for my auto insurance immediately. He follows things up very quick and very responsive. If you need any thing from him, he always does his best to help and he will never fail you!"
We responded:
"RenHao, thank you for the awesome review! Owen works hard to deliver fast, reliable service, glad to hear he exceeded your expectations. We appreciate you choosing our team for your insurance needs!"